Previous incidents

January 2024
Jan 15, 2024
1 incident

Core Router Updates

Downtime

Updated Jan 25 at 09:19pm EST

We are updating some components on our core router.

40 previous updates

Jan 13, 2024
1 incident

Core Router Rebuild

Downtime

Resolved Jan 25 at 09:17pm EST

This was a planned period where we rebuilt our core router and converted our network over to the rebuilt core. All went as planned.

24 previous updates

Jan 11, 2024
1 incident

Dragon and 3CX are down

Downtime

Resolved Jan 11 at 06:02am EST

3CX recovered.

3 previous updates

Jan 05, 2024
1 incident

Network Outage

Resolved Jan 05 at 07:42am EST

At 7pm on 1/4/2023, we noticed a widespread network outage effecting the entirety of our ASN. We began to investigate and found issues with how a partner provider issued a blackhole for us. We worked to negate the blackholing, which in turn resulted in stuck routes throughout the DFZ. After working through some of the issues with stuck blackholed routes, we began to notice some issues presenting with IXPs we have presence in, likely stemming to the blackholing. After collective hours of our t...

Jan 04, 2024
1 incident

Routine Maintenances

Maintenance

Resolved Feb 08 at 01:35pm EST

AMS is going offline for a day or two.

3 previous updates

December 2023
Dec 22, 2023
1 incident

DDOS Attacks

Maintenance

Resolved Dec 22 at 11:29pm EST

The attacks have ended and we have deployed automations to toggle ddos protection as needed. Transit provider sessions have resumed.

1 previous update

Dec 13, 2023
1 incident

Tampa Core Router - Upstream Blip

Maintenance

Resolved Dec 14 at 08:31pm EST

Upstream issues in Tampa have been resolved.

1 previous update

November 2023
Nov 27, 2023
1 incident

Transitioning Data Centers

Maintenance

Resolved Dec 15 at 04:35pm EST

We appreciate your understanding during the recent transition to our new data center. We are pleased to inform you that all services have been seamlessly relocated to their designated home. With this transition, we anticipate a significant enhancement in our uptime metrics, contributing to a more stable and reliable service moving forward.

5 previous updates